In the bustling business environment of Vancouver, an efficient communication tool is crucial for the success of a business. WeCom, WeChat Business or WeChat for Work, designed specifically for business communication, is increasingly becoming the top choice for Vancouver companies that mainly serve Chinese clients. It not only enhances team collaboration efficiency but also brings unprecedented convenience to Vancouver businesses.
For Chinese consumers originally from mainland China, their primary communication tool remains WeChat, which allows easy contact with others at any time. Therefore, many Vancouver companies valuing Chinese consumer groups have opened services to communicate with clients through WeChat. However, companies in Canada often focus on protecting employee privacy and prefer not to pressure employees with messages from company clients during their off-hours. Thus, local companies generally do not require employees to use personal WeChat accounts for direct client contact. Many companies have specially set up WeChat accounts for client communications, handling all related messages. While this solves the issue of not needing employees to serve the company through personal WeChat accounts, it is inconvenient for professional companies like us, 5U Website, when multiple colleagues need to serve multiple project clients through WeChat simultaneously. For typing and messaging convenience, we certainly use the computer version of WeChat. However, a WeChat account can only be logged in on one device at a time, and when another computer logs in, the original colleague must log out. Having only one employee able to communicate with clients at a time not only causes message reply delays but also risks losing information. For example, when Employee A is communicating with Client A on WeChat, Client B sends several messages to Employee B, who is responsible for their project. Even if Employee B logs into WeChat immediately, they will not see the previous messages. And if multiple employees need to be involved in a project, our clients often don't know how to tag or @ a specific colleague responsible for a particular task.
Barry's WeCom Business Card
To solve these common problems faced by Vancouver businesses, 5U Website took the lead in opening WeCom/WeChat Business when it became possible to intercommunicate messages with WeChat in 2018, and deployed it in some projects where clients wished to communicate via WeChat. The initial test results were very good. Not only could clients conveniently communicate with our web designers through familiar WeChat, but the use of WeChat Work was also very similar to personal WeChat, so our colleagues did not need to invest much in learning costs. In addition to opening WeChat Work for ourselves, we also assisted some clients in opening WeChat Work, ultimately achieving great results.
The core advantage of WeCom/WeChat Business lies in its powerful separation feature, allowing employees to completely separate personal WeChat from work WeChat. This clever design solves the balance between work and life. For our web designers and marketing experts, this means they can enjoy personal time after work without worrying about work messages. At the same time, WeChat Work does not affect their direct communication with clients, who can easily contact them through personal WeChat via group chat, voice, text, or even video.
In a diverse city like Vancouver, Wecom/WeChat for Work also offers multilingual support, undoubtedly facilitating local businesses in expanding into international markets. Whether it's English, Chinese, or other languages, WeChat Business meets the communication needs of businesses. Moreover, the security of WeChat Work is highly praised. It uses advanced encryption technology to ensure that business information is not leaked during transmission, which is particularly important for Vancouver businesses handling sensitive client data.
Choosing WeCom/WeChat for Work allows Vancouver businesses to achieve efficient communication, ensure information security, and successfully expand into the Chinese market. In this competitive market, using WeCom is undoubtedly a wise decision for Vancouver businesses. WeChat Business also supports ordinary WeChat users to start consultations directly without the need to add friends, thereby better protecting the privacy of customers and increasing the likelihood of them initiating a conversation. For example, if you have any questions about website design, website production, and internet marketing, please feel free to contact us by scanning the QR code below (mobile users can click to open the WeChat APP).
